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Grievance redressal
If you have a complaint about our services, billing, or how your personal data is handled, write to our Grievance Officer at support@norvelio.in with the subject line "Grievance". We acknowledge grievances within 48 hours and aim to resolve them within 15 days, in line with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
Legal entity
Norvelio is a sole proprietorship registered as a micro enterprise under the Udyam Registration scheme, Ministry of MSME, Government of India. Payments are processed securely by Razorpay. See our Terms & Conditions, Privacy Policy, Cancellation & Refund Policy and Shipping & Delivery Policy.