Questions, answered honestly.

A landing page starts at ₹4,999 and a business website (up to 6 pages) starts at ₹9,999. You always get a written, fixed-price quotation before paying anything. Domain and hosting are billed separately unless stated.

Send us your business name, city and what you sell. Within 48 hours we show you a working preview of your own website. You pay nothing for the preview and there is no obligation to go ahead.

A landing page takes 3–5 working days, a business website 7–14 working days and an online store 15–30 working days. The exact timeline is written in your quotation.

No. You pay a part advance to start, approve the work stage by stage, and pay the balance when you are happy with it.

Yes. Your domain, hosting account and data are registered in your name, not ours. After full payment the website, designs and code belong to you, and data from our software can be exported anytime.

Anything that breaks because of our work in the first 30 days after launch is fixed free. After that, a maintenance plan (from ₹999/month) covers updates, backups and security.

Yes. If you leave, we hand over the code, files and access at no charge. There is no lock-in.

Yes. We are based in Shirur, Pune and work with businesses across India over WhatsApp, phone and video calls.

Yes. We set up and optimise your Google Business Profile (from ₹1,499) and offer local SEO to help you rank in Google Maps and local searches.

You can talk to us in English, Hindi or Marathi, and we can write your website content in any of these languages.

Norvelio Business is our upcoming ₹500/month software for shops — billing, stock, credit (udhari) reminders, WhatsApp and an AI assistant. It is launching soon; you can join the early-access list on WhatsApp.

If you cancel before work starts, you get a 100% refund. Once work has started the advance is non-refundable, and if we miss the agreed timeline by more than 7 working days due to our fault, you get a full refund. See our Refund Policy for details.

Domain and hosting are billed separately unless your quotation says otherwise. We help you choose and set them up.

Yes. We can redesign an existing site, move it to faster hosting and keep your domain.

A PWA is a website that can be installed on a phone like an app. It costs less than a native app and works on both Android and iPhone.

Store developer account fees are paid to Google/Apple and billed separately. We handle the publishing process.

Norvelio Business is our upcoming ₹500/month software for shops — billing, stock, udhari reminders, WhatsApp and an AI assistant. It is launching soon; you can join the early-access list on WhatsApp.

Yes. We build custom management software for clinics, schools, gyms and other businesses, priced by scope in a written quotation.

We train the chatbot only on your approved information and set it to hand over to you when it is unsure. You review it before it goes live.

Third-party usage charges (AI model, WhatsApp Business API) are billed separately at actual cost unless your quotation says otherwise.

No. Ad spend is paid directly to Meta or Google and is separate from our management fee.

Google Business Profile improvements often show within weeks; SEO usually takes a few months. We never promise guaranteed rankings.

The number of concepts and revisions is written in your quotation. Logo packages include 3 concepts with revisions.

Yes. You receive vector (SVG/PDF) and image (PNG) files after full payment.

Most marketplaces require GST registration for selling goods. We tell you the exact documents needed before starting.

No. Marketplace commissions and fees are charged by the marketplace and are separate from our setup fee.

We edit videos you record on your phone and create explainer videos. On-site shooting is arranged on request and quoted separately.

Yes. We write content in English, Hindi and Marathi.

Licence fees are paid to Google or Microsoft and billed separately. Our fee covers setup and configuration.

Yes. We can migrate existing mailboxes as part of the setup, quoted based on the number of users.